Privacy Policy

Privacy Policy Version 1 (7/12/2025)

Denise Thomas Hair Salons**
Last updated: [Insert Date]

Denise Thomas Hair Salons (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website www.denisethomashair.co.uk, contact us, or use our salon services.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide Directly

Name
Email address
Phone number
Postal address (if provided)
Appointment details and service preferences
Payment information (processed securely by third-party providers; we do not store card details)
Messages or enquiries submitted through our website or social media

b. Automatically Collected Information

When you visit our website, we may collect:

IP address
Browser type and version
Device information
Website usage data (pages viewed, time spent on the site, etc.)

This is gathered via cookies and similar technologies (see Section 8).

2. How We Use Your Information

We use your personal information to:

Book and manage your salon appointments
Provide the services you request
Communicate with you about bookings, changes, or salon updates
Improve our website and customer experience
Send marketing communications (only with your consent)
Maintain internal records and comply with legal obligations

3. Lawful Basis for Processing

We process personal data under the following lawful bases:

Contract – to provide salon services you’ve requested
Consent – for optional marketing communications
Legitimate interests – to improve services and manage business operations
Legal obligation – for record-keeping or regulatory requirements

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

Appointment scheduling or payment providers
Email or marketing service platforms
Professional advisers (e.g., accountants)
Regulatory or legal authorities when required

All third-party processors are vetted to ensure GDPR compliance.

5. Data Retention

We retain personal data only as long as necessary for:

Providing your services
Meeting legal, tax, and regulatory obligations

Marketing data is kept until you withdraw consent.

6. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your data (“right to be forgotten”)
Object to or restrict certain processing
Withdraw consent at any time
Request data portability

To exercise these rights, contact us using the details in Section 11.

7. Security Measures

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, no internet-based system is 100% secure.

8. Cookies & Tracking Technologies

Our website may use cookies to:

Enhance your browsing experience
Analyse website traffic
Remember your preferences

You can control or disable cookies through your browser settings. A separate Cookie Policy may also apply.

9. External Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

10. Children’s Privacy

Our services are not directed at individuals under 16. We do not knowingly collect children’s data.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Denise Thomas Hair Salons
Email: denisethomasinfo@gmail.com
Phone: 07948617702
Address: 79 Church Rd, Litherland, Liverpool L21 7LF

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.